{"id":8962,"date":"2026-11-10T13:21:30","date_gmt":"2026-11-10T10:21:30","guid":{"rendered":"https:\/\/www.instapay.eg\/?page_id=8962"},"modified":"2026-11-10T13:57:39","modified_gmt":"2026-11-10T10:57:39","slug":"privacy-notice","status":"publish","type":"page","link":"https:\/\/www.instapay.eg\/?page_id=8962&lang=en","title":{"rendered":"Privacy Notice"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8962\" class=\"elementor elementor-8962\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-87b10a9 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default elementor-invisible\" data-id=\"87b10a9\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4064b54\" data-id=\"4064b54\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-eee6dd9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"eee6dd9\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-11635f6\" data-id=\"11635f6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f92934c elementor-widget elementor-widget-heading\" data-id=\"f92934c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">INSTAPAY EXTERNAL PRIVACY NOTICE<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-210d4b0 e-flex e-con-boxed e-con e-parent\" data-id=\"210d4b0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-840c43f elementor-widget elementor-widget-heading\" data-id=\"840c43f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1- Introduction<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8d4412 elementor-widget elementor-widget-text-editor\" data-id=\"e8d4412\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><b>Egyptian Banks Company for Technological Advancement (&#8220;EBC&#8221;)<\/b><\/strong>\u00a0owns and operates the electronic payment systems featured on this website. Operating under the regulation and supervision of the <strong><b>Central Bank of Egypt (&#8220;CBE&#8221;)<\/b><\/strong>, EBC acts as the premier catalyst for digital transformation, driving the national shift toward a cashless society.\u00a0<\/p><p>For the purposes of this notice and in accordance with ISO\/IEC 27701:2025, Egyptian Banks Company for Technological Advancement (\u201cEBC\u201d) operates under the authority of the Central Bank of Egypt (\u201cCBE\u201d) and in alignment with applicable CBE mandates. EBC is the PII Controller for PII collected through this website (<a href=\"https:\/\/www.egyptianbanks.com\">www.egyptianbanks.com<\/a>) and related digital properties.<\/p><p>Registered Address: Building No. 223, Off 90 St., behind Dusit Thani hotel, Fifth Settlement, New Cairo, Cairo, Egypt<\/p><p>Data Privacy Officer (DPO):<\/p><p>Data privacy team Contact: <a href=\"mailto:dataprivacyteam@egyptianbanks.net\">dataprivacyteam@egyptianbanks.net<\/a>\u00a0<\/p><p>The following is outlined in this document in accordance to your usage to the website:<\/p><ul><li>The types of information we collect;<\/li><li>How we use your information;<\/li><li>Your rights in relation to the information we hold about you;<\/li><li>How long we hold your information for;<\/li><li>How to contact us if you have any questions on your information or if you have any complaints.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6491826 elementor-widget elementor-widget-heading\" data-id=\"6491826\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2- Standard for Processing<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a3e7492 elementor-widget elementor-widget-text-editor\" data-id=\"a3e7492\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>All PII we gather will be processed in accordance with ISO\/IEC 27701:2025, we process your information on the following basis:<\/p><ul><li>Performing or fulfilling a contract to which the data subject is a party, where processing PII is necessary to provide the agreed service or meet contractual obligations;<\/li><li>Complying with a legal obligation imposed on the PII controller;<\/li><li>Pursuing the legitimate interests of the PII controller, if these interests do not conflict with the rights and freedoms of the data subjects.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87c0f5a elementor-widget elementor-widget-heading\" data-id=\"87c0f5a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3- Information Collected<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c53a74 elementor-widget elementor-widget-text-editor\" data-id=\"3c53a74\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We may collect personal data from individuals who interact with our website and services, we will only collect information that is adequate, relevant and limited to what is necessary in relation to the purposes identified with this notice.<\/p><p>Data subjects and types of information we may collect:<\/p><ul><li><b><\/b><strong><b>Website Visitors<\/b><\/strong>: Individuals who visit, browse, or interact with our websites, we may collect Information based on cookies based on website visit<\/li><li><b><\/b><strong><b>Services Users:<\/b><\/strong>Individuals\/ institutions who use or interact or connect with our services, we may collect Financial Information<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63315e6 elementor-widget elementor-widget-heading\" data-id=\"63315e6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4- Purpose for Which We Hold Your Information<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a9d2c2 elementor-widget elementor-widget-text-editor\" data-id=\"6a9d2c2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThe main purposes for which EBC uses your PII are to provide a quote, setup, administer and manage your policy and to carry out marketing and analytics. The following table provides more details on the purposes for which we process your PII and the purpose by which we do this.\n<table class=\"newTable\">\n<tbody>\n<tr>\n<td width=\"195\"><strong><b>Reason for Processing<\/b><\/strong><\/td>\n<td width=\"302\"><strong><b>Purpose basis for processing<\/b><\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"195\">Providing and managing services<\/td>\n<td width=\"302\">To provide, manage, support, and improve our services and related operations.<\/td>\n<\/tr>\n<tr>\n<td width=\"195\">Administering systems and operations<\/td>\n<td width=\"302\">To administer our systems, records, reporting, and day-to-day business activities.<\/td>\n<\/tr>\n<tr>\n<td width=\"195\">Meeting legal and compliance requirements<\/td>\n<td width=\"302\">To comply with legal, regulatory, governance, and security obligations.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d17eb6c elementor-widget elementor-widget-heading\" data-id=\"d17eb6c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5- Sharing Information with Third Parties<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71c7042 elementor-widget elementor-widget-text-editor\" data-id=\"71c7042\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>There are various circumstances where we may share PII with third parties. EBC will make your information available to third parties with whom we have a relationship to provide services on our behalf. We will only provide to those third parties the information that is necessary for them to perform the services and where there is a lawful basis to do so. In accordance with Central Bank of Egypt (CBE) banking secrecy and account confidentiality obligations, in addition to the standard, relevant financial and personal information must be treated as strictly confidential and will not be disclosed except where permitted by law or with the required authorization.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fed36ff elementor-widget elementor-widget-heading\" data-id=\"fed36ff\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\n6- Breaches<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78077f0 elementor-widget elementor-widget-text-editor\" data-id=\"78077f0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>EBC takes appropriate technical and organisational measures to protect and safeguard your PII in accordance with information security frameworks, applicable laws and the instructions of the Central Bank of Egypt (CBE). In the unlikely event of a personal data breach.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c896a5 elementor-widget elementor-widget-heading\" data-id=\"6c896a5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\n7- Retention of Your PII<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71b14a8 elementor-widget elementor-widget-text-editor\" data-id=\"71b14a8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>EBC does not intend to keep you data longer than is necessary for the purpose(s) for which it was obtained. To determine the appropriate retention period for PII, we consider the amount, nature and sensitivity of the PII, the potential risk of harm from unauthorised use or disclosure of your PII, the purposes for which we process your PII and whether we can achieve those purposes through other means, and the applicable legal requirements. EBC will process PII in accordance with our retention schedule. This retention schedule has been governed by our regulatory body The Central Bank of Egypt (CBE) and our internal governance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d445787 elementor-widget elementor-widget-heading\" data-id=\"d445787\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\n8- Data Security<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a048795 elementor-widget elementor-widget-text-editor\" data-id=\"a048795\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We take the security of your personal data seriously. We maintain an Information Security Management System (ISMS) aligned with recognized standards and regulatory requirements (including ISO 27001:2025 and relevant payment and regulatory security requirements).<\/p><p>Where we use thirdparty service providers, we require them to meet security requirements, including confidentiality commitments and appropriate safeguards for data shared with them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e1d7a3 elementor-widget elementor-widget-heading\" data-id=\"8e1d7a3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">9- International Transfers<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4253dcf elementor-widget elementor-widget-text-editor\" data-id=\"4253dcf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>EBC does not transfer your PII to service providers that operate outside Egypt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf4fb65 elementor-widget elementor-widget-heading\" data-id=\"cf4fb65\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">10- Changes to Our Privacy Notice<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b28bc14 elementor-widget elementor-widget-text-editor\" data-id=\"b28bc14\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>EBC may modify or update this Privacy Notice from time to time without prior notice. When a change is made, we will post a revised version online. Changes will be effective from the point at which they are posted. It is your responsibility to review this Privacy Notice periodically so that you are aware of any changes. We encourage you to check this Privacy Notice often so that you can be aware of how we are protecting your PII.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>INSTAPAY EXTERNAL PRIVACY NOTICE 1- Introduction Egyptian Banks Company for Technological Advancement (&#8220;EBC&#8221;)\u00a0owns and operates the electronic payment systems featured on this website. Operating under the<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":11,"featured_media":-1,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-8962","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.instapay.eg\/index.php?rest_route=\/wp\/v2\/pages\/8962","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.instapay.eg\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.instapay.eg\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.instapay.eg\/index.php?rest_route=\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/www.instapay.eg\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=8962"}],"version-history":[{"count":31,"href":"https:\/\/www.instapay.eg\/index.php?rest_route=\/wp\/v2\/pages\/8962\/revisions"}],"predecessor-version":[{"id":9008,"href":"https:\/\/www.instapay.eg\/index.php?rest_route=\/wp\/v2\/pages\/8962\/revisions\/9008"}],"wp:attachment":[{"href":"https:\/\/www.instapay.eg\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=8962"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}